Terms of the application handling service
These terms govern the grant and subsidy application handling service of aupamos.com. They apply when a business, a self-employed person or an association accepts in writing the proposal to handle the application for a specific grant. The alerts, the grant summaries and the eligibility check are free of charge and do not constitute any engagement.
1. Who provides the service
Vera Senses S.L., NIF B19495837, Calle Peñuelas 59, 28005 Madrid, hola@aupamos.com.
2. Who it is for
The application handling service is offered to self-employed people, businesses and non-profit organisations acting in the course of their activity. It is not offered to individuals.
3. What it includes
- Eligibility check: reading the call and its rules and checking the requirements, with a reply within 48 hours on working days from when we receive the complete data.
- A written proposal stating the fee and what it covers, before we start.
- A list of the documents the call requires and help in gathering them.
- Preparing and submitting the application on the client's behalf, under their power of attorney, within the call's deadline.
- Replying to the Administration's requests to correct the application.
- Following the file through to the decision and the payment, with a reminder of each deadline.
4. What it does not include
- The subsequent justification of the grant to the Administration, which is quoted separately if the client wants it.
- Appeals against an unfavourable decision.
- Saying what the client's business should do on legal, tax or financial matters: we do not give that kind of recommendation; we only say what the call's rules require and submit the application.
- Fees, certificates or costs that the call requires and that are not Aupamos's fees.
5. Fee
- The fee is 15% + VAT (21%) of the amount awarded up to €20,000 and 10% + VAT of the part of the amount awarded between €20,000 and €100,000. Above €100,000 awarded, the fee is set in a tailor-made proposal before we start.
- We only charge if the grant is awarded and the client receives the money. We invoice once the amount has been paid into the client's account. If the grant is not awarded, there is no fee.
- No advance payment and no minimum amount.
- The client pays the fee from their own funds. It does not come out of the grant and is not charged to it: Law 38/2003, the General Grants Law, only accepts as an eligible cost the consultancy that the call's rules (regulatory bases) provide for, and prohibits payments to intermediaries defined as a percentage of the cost of the operation unless justified at market value (Articles 29.7.c and 31.7).
- The fee is calculated on the amount awarded and received, never on the amount requested. If the Administration awards part of it, the fee is calculated on that part.
6. How to hire us
- The client requests the eligibility check from the form on the website or by email.
- Aupamos replies within 48 hours on working days with the result and, if the grant is a good fit, with the written proposal: grant, deadline, documents, fee and these terms.
- The client accepts the proposal in writing and grants the power of attorney required by Law 39/2015 so that Aupamos can submit the application on their behalf.
- Aupamos confirms the engagement and the submission deadline by email.
7. Client's obligations
- To provide the complete and truthful documents that the call requires, within the time Aupamos indicates so that the application can be submitted on time.
- To report any change that affects the grant's requirements (change of activity, of staff, of address, other grants received).
- To report other de minimis grants or grants for the same costs, if the call requires it.
- To pay the fee within 15 days of the invoice, once the grant has been received.
The client is responsible for the accuracy of the data and documents they provide and for meeting the obligations the grant imposes on them after it is awarded.
8. What is not assured
Whether a grant is awarded is decided by the Administration that issues the call, under the call's rules and its budget. Aupamos does not assure the award, any amount, or a time limit for the decision or the payment. What Aupamos undertakes to do is check the requirements, prepare and submit the application correctly and on time, reply to requests and follow the file.
9. Withdrawal and end of the engagement
- The client may withdraw the engagement in writing at any time before the application is submitted, at no cost.
- If the client withdraws the engagement after the application has been submitted, or does not provide the necessary documents on time, Aupamos is released from following the file; if the grant is awarded and received, the fee is still due.
- Aupamos may withdraw from the engagement if it finds that the data provided is not truthful or that the grant cannot be applied for, giving written notice and without any fee.
10. Liability
Vera Senses S.L. is liable for damage caused by its own negligence as provided by law, up to the limit of the engagement fee when the client acts as a business or professional. It is not liable for the Administration's decision, for changes to the call's rules or budget, or for the consequences of incomplete or inaccurate data or documents provided by the client.
11. Data protection
The client's data is processed in accordance with the website's privacy policy. The documents required by the call are submitted to the Administration that issues it and are kept for the legal period.
12. Complaints, governing law and jurisdiction
You can make a complaint at hola@aupamos.com; we reply within a maximum of 1 month. These terms are governed by Spanish law. Disputes with clients acting as a business or professional are submitted to the courts of Madrid.
Version of 14 November 2026.
Text under legal review (version 2026-11-14)